The British writer John Lanchester, who contributed a standout piece to the series, got a glimpse of Lewis’s appeal when they first met in 2014. It was behind the stage at the London School of Economics. Lanchester had agreed to interview Lewis about
Flash Boys, which plumbs the murky world of high-frequency trading. “Not only was the venue sold out,” Lanchester recalls, “but they’d had to add on another room at the theatre for people to watch, and that was sold out too. I remember thinking: ‘There’s a tube strike on, it’s absolutely pissing down, nobody’s going to come.’ But not a bit of it. The place was packed.” (...)
As the 2024 election approached, amid warnings that Trump might do much worse than neglect the civil service if he got back into power, Lewis decided to revisit the government’s inner workings. Joining him for the ride this time was Dave Eggers, who reported on a team of scientists probing for extraterrestrial life from Nasa’s Jet Propulsion Laboratory in California. In turn, Geraldine Brooks profiled online sleuths at the Internal Revenue Service who uncover evidence of cybercrime and child sexual abuse in the darker regions of the net, and W Kamau Bell wrote touchingly about his Black goddaughter’s work as a paralegal at the justice department.
For his part, Lewis tracked down a mining engineer at the labour department named Christopher Mark, whose research had helped prevent fatal roof falls in underground mines. He also wrote about Heather Stone, a rare-diseases expert at the US Food and Drug Administration (FDA), who had saved lives by fast-tracking authorisation for an experimental drug to treat potentially lethal balamuthia infections.
Lanchester, meanwhile, opted to write not about a person but a number – the consumer price index, a fiendishly complex statistic that acts as the main official measure of inflation. The lack of a human protagonist doesn’t make the piece any less absorbing, and Lanchester has fun uncovering the staggering amount of data on seemingly insignificant matters (such as the average length of the adult bedbug or the average annual income for a nuclear medicine technologist in Albany, New York) that the federal government hoovers up every year. [
ed. which Elon and Vought now have.]
The overall effect of the series, just published as a book –
Who Is Government?: The Untold Story of Public Service – is to transform civil servants from faceless bureaucrats into selfless superheroes. It’s a cracking read but sadly, contrary to Lewis’s hopes, it did nothing to prevent the flurry of devastating cuts that Trump and Musk, via his “department of government efficiency” (Doge), have inflicted on the government over the past couple of months. Of the 3 million-plus federal workers,
it’s estimated that more than 20,000 have already been fired. Many of the subjects of the book are at risk of losing their jobs.
“Maybe we’re in early stages in the war, but it’s amazing how little effect the series has had,” Lewis says ruefully. “Not only have I not heard a peep from Doge, but I haven’t had any sense that they were worried about what I might write. (...)
Now Lewis and Lanchester are looking back at a collection of essays conceived in a more hopeful time and wondering what will become of the departments they wrote about – and the country that relies on them. They are not optimistic. Over the course of our 90-minute conversation towards the end of last month, they talked about the motivation behind Trump and Musk’s
war on the civil service, its probable effects on the US and the lessons the UK should be taking.
You say in the intro to Who Is Government? that “the sort of people who become civil servants tend not to want or seek attention”. Was it hard to find interesting people to write about?ML: It took about a nanosecond. And I think there’s a reason for that: there are just a lot of great subjects [in the federal government], and the minute they face existential risk, they become really interesting. They’re weird and different. They’re not interested in money, for a start. They’ve got some purpose in their lives.
You two are watching from afar. Are you watching the end of our democracy? Or are you watching some kind of false jeopardy situation?
JL: Well, we had an exchange over email about this, and I’ve been thinking about what you said, Michael, that we’ll probably muddle through but we are playing Russian roulette with democracy. That image lodged in my head. And the thing that is deeply shocking and surprising is that nobody seems to give a shit about [the government cuts].
The cuts are being made in the name of efficiency but it looks more like an ideological purge. Is that how you see it?ML: I don’t think it’s one person’s will being exerted; it’s a combination of Trump, Musk and
Russell Vought, who’s now the director of the office of management and budget. He was the architect of that Project 2025 book and he’s a Christian nationalist-slash-libertarian, whatever that is. Trump is the easiest to grok. He’s a trust-destroying machine. He needs chaos where nobody trusts anybody and then there’s a weird level playing field, and he excels in that environment.
My simple view of Musk is that he’s like an addict. He’s addicted to the attention, the drama – he’s stuck his finger in the social media socket and his brain is fried. He’s probably got cheerleaders, his little Silicon Valley crowd, telling him he’s doing a great thing, but most of them don’t know anything about it or the consequences. Vought’s the only one, I think, with a clear vision, but it’s a weird vision – really drastically minimum government. Those are the threads I see of what’s going on, and the backdrop is that they can do anything and the polls don’t move – people here don’t seem to care.
But isn’t it only a matter of time before people do start to care… once the effects of the cuts kick in?ML: The pessimistic response is that, when things go wrong, there’ll be a war of narratives. The Trump narrative will inevitably say something like: “These bureaucrats screwed it up,” and it creates even more mistrust in the thing that you actually need to repair. I do think we’re going to muddle through. But I don’t think Trump’s ever going to get blamed in the ways he ought to. And whoever comes and fixes it is never going to get the credit they should.
JL: When you look at the historical analogies to this kind of collective delusion, it’s quite hard to think of a way of recovering from losing a sense of an agreed consensus reality. The only historical examples I can think of is, basically, you lose a catastrophic war. You know, the Germans lose and they wake up and they have a reckoning with their past. But that’s historically quite rare and hard to imagine … But maybe that’s too dark. Maybe what happens is specific impacts arise from specific programmes being cut that make people think: “Oh, actually, that’s not such a great idea.”
A
clip just circulated of Musk talking about the US Agency for International Development (USAid) and he said something like: “Oh yeah, we made a couple little mistakes, like we briefly cut Ebola prevention there for just a second, then we brought it back again.”
And then I saw someone who ran the USAid Ebola response during one of the outbreaks saying: “That’s flatly not true [that Musk restored the Ebola response].” Musk talks loudly about fraud and theft in government, but these things aren’t fraud and theft – they’re just programmes they don’t like. In fact I haven’t actually seen anything that you could with a straight face categorise as fraud – have you, Michael?
ML: There’s almost no worse place to be trying to engage in fraud or theft than the US government, because there are so many eyes on you. When you take a federal employee out to lunch, they won’t let you pay for their sandwich – they’re so terrified. In fact it’s far easier to engage in fraud and theft in a Wall Street bank or a Silicon Valley startup, and there’s probably much more waste too. (...)
Which is the real Bezos; the one who was supportive of this series celebrating public service or the one who’s now dedicating the Washington Post’s opinion pages to championing free markets?ML: I feel some sympathy towards Bezos. I really like him, personally. He’s fun to talk to. He seems to be basically sane. He’s not obviously megalomaniacal or even that self-absorbed. He’s really interested in the world around him. He makes sense on a lot of subjects. So I think the real Bezos is not a bad guy.
But he’s done a bad thing. And it’s curious why. You would think, if you had $200bn, that you’d have some fuck-you money. I mean, how much do you have to have to be able to live by your principles? There’s some curve that bends, and at some point, when you have so much money, you’re back to being as vulnerable as someone who has almost nothing. He’s behaving like someone who has nothing, like he’s just scared of Trump. I think if you were with him and watching every step, you’d be watching an interesting psychological process where he’s persuaded himself that what he’s doing is good. He’s rationalised his behaviour, but his behaviour is really appalling.
JL: How fucking craven do you have to be, if you can lose 99% of your net worth and still be worth $2bn and you can’t say “fuck you” to proto-fascists? The thing that is frightening is that people like him, men like him, are looking into the future and basically assuming that the US is going to become a kind of fascist state. Because, I mean, $2bn is enough to say “fuck you”. But if the US is now going to become a Maga [Make America Great Again] theocracy, and we just had the last election we’re ever going to have, then maybe he’s positioning for that. I don’t know that to be true, but that’s my darkest version.