Monday, May 14, 2012

Building a Better Vibrator

The offices of Jimmyjane are above a boarded-up dive bar in San Francisco's Mission district. There used to be a sign on a now-unmarked side door, until employees grew weary of men showing up in a panic on Valentine's Day thinking they could buy last-minute gifts there. (They can't.) The only legacy that remains of the space's original occupant, an underground lesbian club, is a large fireplace set into the back wall. Porcelain massage candles and ceramic stones, neatly displayed on sleek white shelves alongside the brightly colored vibrators that the company designs, give the space the serene air of a day spa.

Ethan Imboden, the company's founder, is 40 and holds an electrical engineering degree from Johns Hopkins and a master's in industrial design from Pratt Institute. He has a thin face and blue eyes, and wears a pair of small hoop earrings beneath brown hair that is often tousled in some fashion. The first time I visited, one April morning, Imboden had on a V-neck sweater, designer jeans and Converse sneakers with the tongues splayed out -- an aesthetic leaning that masks a highly programmatic interior. "I think if you asked my mother she'd probably say I lined up my teddy bears at right angles," he told me. (...)

Ten years ago, walking into the annual sex toy industry show for the first time, Imboden was startled by the objects he encountered. He had developed DNA sequencers for government scientists at Lawrence Berkeley National Laboratory, and more recently he had left a job designing consumer products -- cell phones and electric toothbrushes -- for companies like Motorola and Colgate, work he found dispiriting. "It was imminently clear to me that I was creating a huge amount of landfill," Imboden told me. "I wanted no part of it." He struck out on his own, and found himself approached by a potential client about designing a sex product. (...)

Imboden was inspired. "As soon as I saw past the fact that in front of me happened to be two penises fused together at the base, I realized that I was looking at the only category of consumer product that had yet to be touched by design," Imboden said. "It's as if the only food that had been available was in the candy aisle, like Dum Dums and Twizzlers, where it's really just about a marketing concept and a quick rush and very little emphasis on nourishment and real enjoyment. The category had been isolated by the taboo that surrounded it. I figured, I can transcend that."

At dinner parties in San Francisco, where he lives, Imboden found that mentioning sex toys unleashed conversations that appeared to have been only awaiting permission. "Suddenly I was at the nexus of everybody's thoughts and aspirations of sexuality," he said. "Suddenly it was OK for anyone to talk to me about it." It occurred to Imboden that the people who buy sex toys are not some other group of people. They are among the half of all Americans who, according to a recent Indiana University study, report having used a vibrator. They are people, like those waiting outside Apple stores for the newest iPhone model, who typically surround themselves with brands that reinforce a self-concept. They spend money on quality products, and care about the safety of those products. Yet, for the very products they use most intimately--arguably the ones whose quality and safety people should care most about--they were buying gimmicky items of questionable integrity. It's just that people had never come to expect or demand anything different--silenced by society's "shame tax on sexuality," as one sex toy retailer put it to me. And few alternatives existed.

Jean-Michel Valette, the chairman of Peet's Coffee, who would later join Jimmyjane's Board of Directors, told me: "I had thought the opportunities for really transforming significant consumer categories had all been done. Starbucks had done it in coffee. Select Comfort had done it in beds. Boston Beers" -- the makers of Samuel Adams -- "had done it in beer. And here was one that was right under everyone's nose." 

by Andy Isaacson, The Atlantic |  Read more: