Monday, May 7, 2012

Honey, I Got a Year’s Worth of Tuna Fish

Forty-five minutes before midnight on a wintry Tuesday evening, Cathy Yoder and Monica Knight, a pair of 30-something Boise women who run a popular coupon blog called Fabulessly Frugal, strode with purpose through the parking lot of their local Albertsons supermarket. It was the third and final night of “doubles” at Albertsons. This biweekly happening, during which the store issues coupons that double the value of manufacturers’ coupons, is to dedicated coupon clippers what the full moon was to Druids. Yoder and Knight, who are Mormon and have nine children between them (Yoder: seven; Knight: two) had spent the day working on their blog and then taught a three-hour couponing class — all without a drop of forbidden caffeine. Yet with the supermarket in sight, they grew visibly jazzed, like Vegas high rollers entering a casino. “We’ll have it all to ourselves, and we’ll know all the cashiers,” Knight said.

Within minutes, Knight — a part-time dental hygienist with glossy, nearly waist-length blond hair and enviable white teeth — had discovered a sale on StarKist tuna fish. “Oh, Cathy, the tuna’s a dollar right now!” she said, as she stood before a shelf containing shiny blue plastic pouches of chunk-light tuna. A bulging nylon binder, which she had seated like a toddler in the front of her cart, held six StarKist coupons for 50 cents off; paired with Albertsons coupons, they were worth a dollar each, the same price as the tuna. “So it’s free right now,” she continued. “And we haven’t even blogged about it!”

For “couponers,” as they call themselves, free product is the holy grail. Freebies are obtained by combining various promotions in ways that can seem laborious and arcane to the civilian shopper: waiting for items to go on sale and then using coupons to buy them; “stacking” manufacturers’ coupons with store coupons; shopping during “double coupon” days; or receiving, post-purchase, a “catalina” — a coupon from a company called Catalina Marketing that can be redeemed on a future transaction. These little papers, which are spit out by a mini-printer that sits near the register and look like run-of-the-mill receipts, usually meet an unceremonious end in the graveyards of shoppers’ pockets and purses, but couponers regard them as cash. (...)

Yoder and Knight are part of a growing community of people for whom coupons are a significant part of making ends meet. After declining for nearly a decade, coupon use has increased almost 35 percent since 2008, according to Matthew Tilley, the director of marketing at Inmar, a coupon clearinghouse. Last year, more than 3.5 billion coupons for consumer packaged goods were redeemed, an increase of 6.1 percent over 2010. Coupon bloggers contributed to that increase, and though it’s hard to say how many of these blogs exist now, the numbers exploded during the recession. “When I started blogging in the summer of 2008,” says Jill Cataldo, a coupon-industry watchdog who writes a weekly syndicated column that runs in 154 newspapers, “there were not a lot of coupon blogs out there. In fact, I would be hard pressed to name more than a handful.” Fabulessly Frugal was also born in 2008. “I couldn’t even find anything local,” Yoder says. Now there are at least six other coupon blogs in the Boise area. A nasty review of a product or a complaint about a deal on one of these Web sites can have such a profound effect on customer perception — and thus on sales — that many companies have liaisons to correspond with them. Supervalu, whose major chain stores include Jewel-Osco, Cub Foods and numerous Albertsons, has created the position of “Social Media Coordinator” to communicate with bloggers and ply them with occasional giveaways.

by Amanda Fortini, NY Times |  Read more:
Photo: Danielle Levitt for The New York Times