Monday, October 1, 2012

Hey, @SeattlePD: What’s the Latest?


Seattle -- The business of policing, as cops have known since at least the first bobbies on the beat, is partly about being seen on the job, having a local presence, even if it is just twirling a baton down the avenue.

But does “local” mean the same thing in the disembodied chatter of social media? The Seattle Police Department, which presides over one of the nation’s more tech-savvy — if not saturated — cities, is diving in to find out, in a project that began last week with 51 hyper-local neighborhood Twitter accounts providing moment-to-moment crime reports.

The project, called Tweets-by-beat, is the most ambitious effort of its kind in the nation, authorities in law enforcement and social media say, transforming the pen and ink of the old police blotter into the bits and bytes of the digital age. It allows residents — including, presumably, criminals — to know in almost real time about many of the large and small transgressions, crises, emergencies and downright weirdness in their neighborhoods.

Say you live on Olive Way east of downtown. There was an “intoxicated person” on your street at 3:31 a.m. Monday, so the neighborhood report said, as well as a “mental complaint,” unspecified and mysterious, nearby at 9:30 a.m. Sunday was busy for property crime on the beat, with two burglaries and a shoplifting case, along with a grab bag of noise and disturbance complaints, accident investigations and a several reports of “suspicious vehicles.”

“More and more people want to know what’s going on on their piece of the rock,” said the chief of police, John Diaz. “They want to specifically know what’s going on in the areas around their home, around their work, where their children might be going to school. This is just a different way we could put out as much information as possible as quickly as possible.”

Not everything that happens in a neighborhood will automatically pop up in 140 characters or fewer. Sex crimes were excluded, on the theory that Web attention could discourage people from reporting a rape or sexual assault, and domestic violence cases will remain off the Twitter list as well for similar reasons. Drawing attention to a private matter and alerting neighbors, department officials said, could make things worse for the victim.

The reports are also structured with an automatic one-hour delay, aimed at preventing people from learning about an investigation in progress and swarming over to gawk and perhaps interfere.

“This is trailblazing stuff,” said Eugene O’Donnell, a professor of police studies at John Jay College of Criminal Justice in Manhattan. “It shows a willingness I haven’t seen in large supply to really affirmatively make available, warts and all, a clear picture to people of what’s going on.”

But Professor O’Donnell, a former New York City police officer and prosecutor, said he thought there could be unintended consequences. Increased awareness of local crime, he said, could lead people to a greater feeling of vulnerability or to the conclusion that the police are not resolving the local crime problem — even if it is a problem they might not have been aware of had the beat-tweet not informed them.

by Kirk Johnson, NY Times |  Read more:
Photo: Michael Hanson