Friday, October 19, 2012

What Happens in Brooklyn Moves to Vegas

The Downtown Project got its unofficial start several years ago when Hsieh realized that Zappos, the online shoe-and-apparel company that he built to $1 billion in annual sales in less than a decade, would soon outgrow its offices in nearby Henderson, Nev. Though Amazon bought Zappos in 2009 for $1.2 billion, Hsieh still runs the company, and he has endeavored to keep alive its zany corporate culture. This includes a workplace where everyone sits in the same open space and employees switch desks every few months in order to get to know one another better. “I first thought I would buy a piece of land and build our own Disneyland,” he told the group. But he worried that the company would be too cut off from the outside world and ultimately decided “it was better to interact with the community.”

Around the same time, the Las Vegas city government was also about to move, and Hsieh saw his opportunity. He leased the former City Hall — smack in the middle of downtown Vegas — for 15 years. Then he got to thinking: If he was going to move at least 1,200 employees, why not make it possible for them to live nearby? And if they could live nearby, why not create an urban community aligned with the culture of Zappos, which encourages the kind of “serendipitous interactions” that happen in offices without walls? As Zach Ware, Hsieh’s right-hand man in the move, put it, “We wanted the new campus to benefit from interaction with downtown, and downtown to benefit from interaction with Zappos.” The only hitch was that it would require transforming the derelict core of a major city.

For Hsieh, though, this was part of the appeal. Transforming downtown Vegas would “ultimately help us attract and retain more employees for Zappos.” For the city itself, it would “help revitalize the economy.” More important, it would “inspire,” a word Hsieh uses often. Hsieh closed his presentation at the faux log cabin high above the desert with the sort of fact he seems to always have on hand: up to 75 percent of the world’s population will call cities home in our lifetime. “So,” he concluded, “if you fix cities, you kind of fix the world.”

Most tourists never see downtown Las Vegas. There are a few blocks of mostly run-down casinos, cavernous gift stores and the enormous, glittering LED display overhead called, with hopefulness, the Fremont Street Experience. Less than two miles to the north, there’s the so-called homeless corridor, a patchwork of soup kitchens and air-conditioned shelters that protect the area’s thousands of homeless from life-threatening 115-degree afternoons during the summer. And this is within a greater metro area that has dominated the nation’s unemployment, foreclosure and bankruptcy lists for much of the last four years. Everyone knows at least one person who has left town for Houston, Dallas or Atlanta.

Nevertheless, the Downtown Project is hoping to draw 10,000 “upwardly mobile, innovative professionals” to the area in the next five years. And according to Hsieh, he and his team receive requests for seed money from dozens of people every week. In return, the Downtown Project asks not just for a stake in the companies but also for these entrepreneurs to live and work in downtown Las Vegas. (They’re also expected to give back to the community and hand over contacts for future recruits.) In expectation of all these newcomers, the project has already set up at least 30 real estate companies, bought more than 15 buildings and broken ground on 16 construction projects.

For those entrepreneurs who live in other parts of the country, and most do, the question often comes down to how eager they are to relocate to a downtown area filled with liquor stores and weekly hotels. Less than a year after the project was officially established, about 15 tech start-ups have signed on. The first tech investment went to Romotive, a company developing smart-phone-controlled personal robots. Money has also gone to Local Motion, a start-up that designs networks for sharing vehicles, and Digital Royalty, a social-media company.

by Timothy Pratt, NY Times |  Read more:
Photo: Brian Finke