Thursday, November 14, 2013

Why We Are Allowed to Hate Silicon Valley

If Ronald Reagan was the first Teflon President, then Silicon Valley is the first Teflon Industry: no matter how much dirt one throws at it, nothing seems to stick. While “Big Pharma,” “Big Food” and “Big Oil” are derogatory terms used to describe the greediness that reigns supreme in those industries, this is not the case with “Big Data.” This innocent term is never used to refer to the shared agendas of technology companies. What shared agendas? Aren’t these guys simply improving the world, one line of code at a time?

Something odd is going on here. While we understand that the interests of pharmaceutical, food and oil companies naturally diverge from our own, we rarely approach Silicon Valley with the requisite suspicion. Instead, we continue to treat data as if it were a special, magical commodity that could single-handedly defend itself against any evil genius who dares to exploit it.

Earlier this year, a tiny scratch appeared on the rhetorical Teflon of Silicon Valley. The Snowden affair helped – but so did other events. The world seems to have finally realized that “disruption” – the favorite word of the digital elites –describes a rather ugly, painful phenomenon. Thus, university professors are finally complaining about the “disruption” brought on by the massive open online courses (MOOCs); taxi drivers are finally fighting services like Uber; residents of San Francisco are finally bemoaning the “disruption” of monthly rents in a city that has suddenly been invaded by millionaires. And then, of course, there are the crazy, despicable ideas coming from Silicon Valley itself: the latest proposal, floated by one tech executive at a recent conference, is that Silicon Valley should secede from the country and “build an opt-in society, ultimately outside the United States, run by technology.” Let’s share his pain: A country that needs a congressional hearing to fix a web-site is a disgrace to Silicon Valley.

This bubbling discontent is reassuring. It might even help bury some of the myths spun by Silicon Valley. Wouldn’t it be nice if one day, told that Google’s mission is to “organize the world’s information and make it universally accessible and useful,” we would finally read between the lines and discover its true meaning: “to monetize all of the world’s information and make it universally inaccessible and profitable”? With this act of subversive interpretation, we might eventually hit upon the greatest emancipatory insight of all: Letting Google organize all of the world’s information makes as much sense as letting Halliburton organize all of the world’s oil.

But any jubilation is premature: Silicon Valley still holds a firm grip on the mechanics of the public debate. As long as our critique remains tied to the plane of technology and information– a plane that is often described by that dreadful, meaningless, overused word “digital” – Silicon Valley will continue to be seen as an exceptional and unique industry. When food activists go after Big Food and accuse those companies of adding too much salt and fat to their snacks to make us crave even more of them, no one dares accuse these activists of being anti-science. Yet, a critique of Facebook or Twitter along similar lines – for example, that they have designed their services to play up our anxieties and force us to perpetually click the “refresh” button to get the latest update – almost immediately brings accusations of technophobia and Luddism.

The reason why the digital debate feels so empty and toothless is simple: framed as a debate over “the digital” rather than “the political” and “the economic,” it’s conducted on terms that are already beneficial to technology companies. Unbeknownst to most of us, the seemingly exceptional nature of commodities in question – from “information” to “networks” to “the Internet” – is coded into our language. It’s this hidden exceptionalism that allows Silicon Valley to dismiss its critics as Luddites who, by opposing “technology,” “information” or “the Internet”-- they don’t do plurals in Silicon Valley, for the nuance risks overwhelming their brains – must also be opposed to “progress.”

How do you spot “the digital debate”? Look for arguments that appeal to the essences of things – of technology, information, knowledge and, of course, the Internet itself. Thus, whenever you hear someone say “this law is bad because it will break the Internet” or “this new gadget is good because that’s what technology wants,” you know that you have left the realm of the political – where arguments are usually framed around the common good – and have entered the realm of bad metaphysics. In that realm, what you are being asked to defend is the well-being of phantom digital gods that function as convenient stand-ins for corporate interests. Why does anything that might “break the Internet” also risk breaking Google? This can’t be a coincidence, can it?

Perhaps, we should ditch the technology/progress dialectic altogether. “Is it O.K. to be a Luddite?” ran the title of a fabulous 1984 essay by Thomas Pynchon – a question that he answered, by and large, in the affirmative. This question feels outdated today. “Is it okay not to be a Luddite but still hate Silicon Valley?” is a much better question, for the real enemy is not technology but the present political and economic regime – a wild combination of the military-industrial complex and the out-of-control banking and advertising – that deploys latest technologies to achieve its ugly (even if lucrative and occasionally pleasant) ends. Silicon Valley represents the most visible, the most discussed, and the most naive part of this assemblage. In short, it’s okay to hate Silicon Valley – we just need to do it for the right reasons. Below are three of them – but this is hardly an exhaustive list.

by Evgeny Morozov, Frankfurter Allgemeine | Read more:
Image: via Telegraph UK