[ed. See also: Edward Snowden addresses SXSW conference.]
I once worked with Steven Spielberg on the development of Minority Report, derived from the short story by Philip K. Dick featuring a future society that uses surveillance to arrest criminals before they commit a crime. I have to admit I thought Dick’s idea of “pre-crime” to be unrealistic back then. I don’t anymore.Most likely, 50 years from now ubiquitous monitoring and surveillance will be the norm. The internet is a tracking machine. It is engineered to track. We will ceaselessly self-track and be tracked by the greater network, corporations, and governments. Everything that can be measured is already tracked, and all that was previously unmeasureable is becoming quantified, digitized, and trackable.
We’re expanding the data sphere to sci-fi levels and there’s no stopping it. Too many of the benefits we covet derive from it. So our central choice now is whether this surveillance is a secret, one-way panopticon — or a mutual, transparent kind of “coveillance” that involves watching the watchers. The first option is hell, the second redeemable.
We can see both scenarios beginning today. We have the trade-secret algorithms of Google and Facebook on one hand and the secret-obsessed NSA on the other. Networks require an immune system to remain healthy, and intense monitoring and occasional secrets are part of that hygiene to minimize the bad stuff. But in larger doses secrecy becomes toxic; more secrecy requires more secrets to manage and it sets up a debilitating auto-immune disease. This pathology is extremely difficult to stop, since by its own internal logic it must be stopped in secret.
The remedy for over-secrecy is to think in terms of coveillance, so that we make tracking and monitoring as symmetrical — and transparent — as possible. That way the monitoring can be regulated, mistakes appealed and corrected, specific boundaries set and enforced. A massively surveilled world is not a world I would design (or even desire), but massive surveillance is coming either way because that is the bias of digital technology and we might as well surveil well and civilly.
In this version of surveillance — a transparent coveillance where everyone sees each other — a sense of entitlement can emerge: Every person has a human right to access, and benefit from, the data about themselves. The commercial giants running the networks have to spread the economic benefits of tracing people’s behavior to the people themselves, simply to keep going. They will pay you to track yourself. Citizens film the cops, while the cops film the citizens. The business of monitoring (including those who monitor other monitors) will be a big business. The flow of money, too, is made more visible even as it gets more complex.
