Tuesday, March 15, 2016

Why Do We Work So Hard?

When John Maynard Keynes mused in 1930 that, a century hence, society might be so rich that the hours worked by each person could be cut to ten or 15 a week, he was not hallucinating, just extrapolating. The working week was shrinking fast. Average hours worked dropped from 60 at the turn of the century to 40 by the 1950s. The combination of extra time and money gave rise to an age of mass leisure, to family holidays and meals together in front of the television. There was a vision of the good life in this era. It was one in which work was largely a means to an end – the working class had become a leisured class. Households saved money to buy a house and a car, to take holidays, to finance a retirement at ease. This was the era of the three-Martini lunch: a leisurely, expense-padded midday bout of hard drinking. This was when bankers lived by the 3-6-3 rule: borrow at 3%, lend at 6%, and head off to the golf course by 3pm.

The vision of a leisure-filled future occurred against the backdrop of the competition against communism, but it is a capitalist dream: one in which the productive application of technology rises steadily, until material needs can be met with just a few hours of work. It is a story of the triumph of innovation and markets, and one in which the details of a post-work world are left somewhat hazy. Keynes, in his essay on the future, reckoned that when the end of work arrived:
For the first time since his creation man will be faced with his real, his permanent problem – how to use his freedom from pressing economic cares, how to occupy the leisure, which science and compound interest will have won for him, to live wisely and agreeably and well.
Karl Marx had a different view: that being occupied by good work was living well. Engagement in productive, purposeful work was the means by which people could realise their full potential. He’s not credited with having got much right about the modern world, but maybe he wasn’t so wrong about our relationship with work.

In those decades after the second world war, Keynes seemed to have the better of the argument. As productivity rose across the rich world, hourly wages for typical workers kept rising and hours worked per week kept falling – to the mid-30s, by the 1970s. But then something went wrong. Less-skilled workers found themselves forced to accept ever-smaller pay rises to stay in work. The bargaining power of the typical blue-collar worker eroded as technology and globalisation handed bosses a whole toolkit of ways to squeeze labour costs. At the same time, the welfare state ceased its expansion and began to retreat, swept back by governments keen to boost growth by cutting taxes and removing labour-market restrictions. The income gains that might have gone to workers, that might have kept living standards rising even as hours fell, that might have kept society on the road to the Keynesian dream, flowed instead to those at the top of the income ladder. Willingly or unwillingly, those lower down the ladder worked fewer and fewer hours. Those at the top, meanwhile, worked longer and longer.

It was not obvious that things would turn out this way. You might have thought that whereas, before, a male professional worked 50 hours a week while his wife stayed at home with the children, a couple of married professionals might instead each opt to work 35 hours a week, sharing more of the housework, and ending up with both more money and more leisure. That didn’t happen. Rather, both are now more likely to work 60 hours a week and pay several people to care for the house and children.

Why? One possibility is that we have all got stuck on a treadmill. Technology and globalisation mean that an increasing number of good jobs are winner-take-most competitions. Banks and law firms amass extraordinary financial returns, directors and partners within those firms make colossal salaries, and the route to those coveted positions lies through years of round-the-clock work. The number of firms with global reach, and of tech start-ups that dominate a market niche, is limited. Securing a place near the top of the income spectrum in such a firm, and remaining in it, is a matter of constant struggle and competition. Meanwhile the technological forces that enable a few elite firms to become dominant also allow work, in the form of those constantly pinging emails, to follow us everywhere.

This relentless competition increases the need to earn high salaries, for as well-paid people cluster together they bid up the price of the resources for which they compete. In the brainpower-heavy cities where most of them live, getting on the property ladder requires the sort of sum that can be built up only through long hours in an important job. Then there is conspicuous consumption: the need to have a great-looking car and a home out of Interiors magazine, the competition to place children in good (that is, private) schools, the need to maintain a coterie of domestic workers – you mean you don’t have a personal shopper? And so on, and on.

The dollars and hours pile up as we aim for a good life that always stays just out of reach. In moments of exhaustion we imagine simpler lives in smaller towns with more hours free for family and hobbies and ourselves. Perhaps we just live in a nightmarish arms race: if we were all to disarm, collectively, then we could all live a calmer, happier, more equal life.

But that is not quite how it is. The problem is not that overworked professionals are all miserable. The problem is that they are not.

Drinking coffee one morning with a friend from my home town, we discuss our fathers’ working habits. Both are just past retirement age. Both worked in an era in which a good job was not all-consuming. When my father began his professional career, the post-war concept of the good life was still going strong. He was a dedicated, even passionate worker. Yet he never supposed that work should be the centre of his life.

Work was a means to an end; it was something you did to earn the money to pay for the important things in life. This was the advice I was given as a university student, struggling to figure out what career to pursue in order to have the best chance at an important, meaningful job. I think my parents were rather baffled by my determination to find satisfaction in my professional life. Life was what happened outside work. Life, in our house, was a week’s holiday at the beach or Pop standing on the sidelines at our baseball games. It was my parents at church, in the pew or volunteering in some way or another. It was having kids who gave you grandkids. Work merely provided more people to whom to show pictures of the grandkids.

This generation of workers, on the early side of the baby boom, is marching off to retirement now. There are things to do in those sunset years. But the hours will surely stretch out and become hard to fill. As I sit with my friend it dawns on us that retirement sounds awful. Why would we stop working?

Here is the alternative to the treadmill thesis. As professional life has evolved over the past generation, it has become much more pleasant. Software and information technology have eliminated much of the drudgery of the workplace. The duller sorts of labour have gone, performed by people in offshore service-centres or by machines. Offices in the rich world’s capitals are packed not with drones filing paperwork or adding up numbers but with clever people working collaboratively.

The pleasure lies partly in flow, in the process of losing oneself in a puzzle with a solution on which other people depend. The sense of purposeful immersion and exertion is the more appealing given the hands-on nature of the work: top professionals are the master craftsmen of the age, shaping high-quality, bespoke products from beginning to end. We design, fashion, smooth and improve, filing the rough edges and polishing the words, the numbers, the code or whatever is our chosen material. At the end of the day we can sit back and admire our work – the completed article, the sealed deal, the functioning app – in the way that artisans once did, and those earning a middling wage in the sprawling service-sector no longer do.

The fact that our jobs now follow us around is not necessarily a bad thing, either. Workers in cognitively demanding fields, thinking their way through tricky challenges, have always done so at odd hours. Academics in the midst of important research, or admen cooking up a new creative campaign, have always turned over the big questions in their heads while showering in the morning or gardening on a weekend afternoon. If more people find their brains constantly and profitably engaged, so much the better.

Smartphones do not just enable work to follow us around; they also make life easier. Tasks that might otherwise require you to stay late in the office can be taken home. Parents can enjoy dinner and bedtime with the children before turning back to the job at hand. Technology is also lowering the cost of the support staff that make long hours possible. No need to employ a full-time personal assistant to run the errands these days: there are apps to take care of the shopping, the laundry and the dinner, walk the dog, fix the car and mend the hole in the roof. All of these allow us to focus ever more of our time and energy on doing what our jobs require of us.

There are downsides to this life. It does not allow us much time with newborn children or family members who are ill; or to develop hobbies, side-interests or the pleasures of particular, leisurely rituals – or anything, indeed, that is not intimately connected with professional success. But the inadmissible truth is that the eclipsing of life’s other complications is part of the reward.

It is a cognitive and emotional relief to immerse oneself in something all-consuming while other difficulties float by. The complexities of intellectual puzzles are nothing to those of emotional ones. Work is a wonderful refuge.

by Ryan Avent, The Economist |  Read more:
Image: Izhar Cohen