Thursday, May 26, 2016

I Have Met the Enemy, and It Is the Airlines

Summer is upon us, and we are facing important travel decisions. Such as who to blame when we get stuck in interminable airport lines.

So many options. There’s the government, but how many times can you can complain about Congress in the course of a lifetime? There’s the public — air traffic up 12 percent since 2011. But really, people, don’t blame yourself.

Let’s pick a rant that’s good for you, good for me, good for the lines in security: Make the airlines stop charging fees for checked baggage.

Seems simple, doesn’t it? Plus, if you do manage to make it to your flight, these are the same people who will be announcing there’s a $3 fee if you want a snack.

The largest airlines charge $25 for the first checked bag, thus encouraging people to drag their belongings through the airport, clogging the X-ray lines and slowing the boarding process as everybody fights to cram one last rolling duffel into the overhead compartment.

The idea that travelers should be hit by an extra charge for, um, having luggage began in 2008, when the cost of fuel went through the roof. We understood the airlines’ pain, sort of. Maybe. But now fuel prices have fallen into the cellar. The airlines are taking in stupendous profits — last year nearly $26 billion after taxes, up from $2.3 billion in 2010.

Yet the baggage fees are still with us. In fact, they’ve gone up by about two-thirds. Last year, the nation’s airlines made more than $3.8 billion off what I believe it is fair to call a scam. It’s also an excellent way to make your prices look lower than they really are when people surf for the cheapest ticket, a number that never includes details like the special fees for bags, food, canceling a reservation, booking by phone, sitting in a minimally more comfortable emergency row or, in some cases, requesting a pillow.

Shouldn’t the airlines offer up the baggage fee as a token of solidarity with their miserable passengers? The idea has come up. Homeland Security Secretary Jeh Johnson asked the airlines to “consider possibly” this modest bow to air travel sanity. Two U.S. senators, Edward Markey of Massachusetts and Richard Blumenthal of Connecticut, wrote a letter to the airlines asking them to just drop the fees during the high-traffic summer months.

We pause now for the sound of silence and crickets chirping.

The airlines have maximized profits by making travel as miserable as possible. The Boeing Company found a way to cram 14 more seats into its largest twin-engine jetliner by reducing the size of the lavatories. Bloomberg quoted a Boeing official as reporting that “the market reaction has been good — really positive.” We presume the market in question does not involve the actual passengers.

by Gail Collins, NY Times |  Read more:
Image: Robert Nickelsberg/Getty