I have a theory that much recent tech development and innovation over the last decade or so has an unspoken overarching agenda. It has been about creating the possibility of a world with less human interaction. This tendency is, I suspect, not a bug—it’s a feature. We might think Amazon was about making books available to us that we couldn’t find locally—and it was, and what a brilliant idea—but maybe it was also just as much about eliminating human contact.
The consumer technology I am talking about doesn’t claim or acknowledge that eliminating the need to deal with humans directly is its primary goal, but it is the outcome in a surprising number of cases. I’m sort of thinking maybe it is the primary goal, even if it was not aimed at consciously. Judging by the evidence, that conclusion seems inescapable.
This then, is the new norm. Most of the tech news we get barraged with is about algorithms, AI, robots, and self-driving cars, all of which fit this pattern. I am not saying that such developments are not efficient and convenient; this is not a judgment. I am simply noticing a pattern and wondering if, in recognizing that pattern, we might realize that it is only one trajectory of many. There are other possible roads we could be going down, and the one we’re on is not inevitable or the only one; it has been (possibly unconsciously) chosen.
I realize I’m making some wild and crazy assumptions and generalizations with this proposal—but I can claim to be, or to have been, in the camp that would identify with the unacknowledged desire to limit human interaction. I grew up happy but also found many social interactions extremely uncomfortable. I often asked myself if there were rules somewhere that I hadn’t been told, rules that would explain it all to me. I still sometimes have social niceties “explained” to me. I’m often happy going to a restaurant alone and reading. I wouldn’t want to have to do that all the time, but I have no problem with it—though I am sometimes aware of looks that say “Poor man, he has no friends.” So I believe I can claim some insight into where this unspoken urge might come from.
Human interaction is often perceived, from an engineer’s mind-set, as complicated, inefficient, noisy, and slow. Part of making something “frictionless” is getting the human part out of the way. The point is not that making a world to accommodate this mind-set is bad, but that when one has as much power over the rest of the world as the tech sector does over folks who might not share that worldview, there is the risk of a strange imbalance. The tech world is predominantly male—very much so. Testosterone combined with a drive to eliminate as much interaction with real humans as possible for the sake of “simplicity and efficiency”—do the math, and there’s the future.
The consumer technology I am talking about doesn’t claim or acknowledge that eliminating the need to deal with humans directly is its primary goal, but it is the outcome in a surprising number of cases. I’m sort of thinking maybe it is the primary goal, even if it was not aimed at consciously. Judging by the evidence, that conclusion seems inescapable.
This then, is the new norm. Most of the tech news we get barraged with is about algorithms, AI, robots, and self-driving cars, all of which fit this pattern. I am not saying that such developments are not efficient and convenient; this is not a judgment. I am simply noticing a pattern and wondering if, in recognizing that pattern, we might realize that it is only one trajectory of many. There are other possible roads we could be going down, and the one we’re on is not inevitable or the only one; it has been (possibly unconsciously) chosen.I realize I’m making some wild and crazy assumptions and generalizations with this proposal—but I can claim to be, or to have been, in the camp that would identify with the unacknowledged desire to limit human interaction. I grew up happy but also found many social interactions extremely uncomfortable. I often asked myself if there were rules somewhere that I hadn’t been told, rules that would explain it all to me. I still sometimes have social niceties “explained” to me. I’m often happy going to a restaurant alone and reading. I wouldn’t want to have to do that all the time, but I have no problem with it—though I am sometimes aware of looks that say “Poor man, he has no friends.” So I believe I can claim some insight into where this unspoken urge might come from.
Human interaction is often perceived, from an engineer’s mind-set, as complicated, inefficient, noisy, and slow. Part of making something “frictionless” is getting the human part out of the way. The point is not that making a world to accommodate this mind-set is bad, but that when one has as much power over the rest of the world as the tech sector does over folks who might not share that worldview, there is the risk of a strange imbalance. The tech world is predominantly male—very much so. Testosterone combined with a drive to eliminate as much interaction with real humans as possible for the sake of “simplicity and efficiency”—do the math, and there’s the future.
by David Byrne, MIT Technology Review | Read more:
Image: Rolling Stone
