Thursday, January 10, 2019

404 Page Not Found

The first time I can remember logging on to the net was around 1998, when I was five years old. My father was with me; I remember him working his magic, getting the modem to hum its infamous atonal tune. The purpose of this journey was to see if the internet had any answers to my persistent questions about how railroad crossings worked. We opened a search engine, probably AltaVista, and quickly found a Geocities webpage devoted to railroad crossings from around the world. I still remember the site’s black textured background, its grainy, white serif typeface, and the blinking gifs of railroad crossings positioned on either side of a slightly off-center text header.

I’m a digital native, older than most. Because my father worked for the federal government, our household was an early adopter of the internet. As I grew up, so did it. When I was a child, for example, the internet was still indexable; you generally found websites through directories and webrings. Favorites meant something, because finding what you were looking for often took quite a bit of time. When search engines became the norm, around the time I was in elementary school, this analog directory hunting was replaced with the ubiquitous Google search. Which is to say I witnessed it all, and as a particularly lonely child, I witnessed it rather closely: Neopets in elementary school, the birth of Myspace in middle school, the rise of Facebook in early high school, Instagram in late high school, the internet culture wars of infamy as a freshman in college, Donald Trump and Cambridge Analytica in graduate school.

Writing in 2008, the new media scholar Geert Lovink separated internet culture into three periods:
First, the scientific, precommercial, text-only period before the World Wide Web. Second, the euphoric, speculative period in which the Internet opened up for the general audience, culminating in the late 1990s dotcom mania. Third, the post-dot-com crash/post-9/11 period, which is now coming to a close with the Web 2.0 mini-bubble.
For those my age, this tripartite history of the net begins at number two, with the anarchic, sprawling, ’90s net, followed by the post-9/11, pre-iPhone variety (including the blogosphere and the fulcrum moment that was Myspace), and ending with today’s app-driven, hyper-conglomerate social media net.

Like many people my age and older, I miss the pre–social media internet. The new internet knows this, and it capitalizes on my nostalgia as it eats away at the old internet. It amounts to an unforeseen form of technological cannibalism.

Admittedly, the phenomenon of the self-eating internet may not be obvious when we think about it in the abstract; we need to break it down into its constituent operations. For example, I open my Instagram account to post on my Instagram Story feed that I’m writing this essay about internet nostalgia. There I can attach kitschy gifs to my story like fancy stickers—I look at my options, and the offerings remind me of various moments from my online past. There’s an image of sparkles that takes me back to the flash-based dress-up games I once played as a tween. There’s another gif with glitzy text that reads “Don’t hate me cuz I’m beautiful,” recalling the emotional trials of my Myspace days. And there is yet another gif that features a computer that bears a suspicious resemblance to the “My Computer” icon from Windows 95. These gifs come from Giphy, which has been integrated with Instagram for years. They’re lo-res, imperfect, and entirely decontextualized. These disembodied ghosts—ancient in computer years—blink back at me because tech companies know that, based on my age, I like them. And I do like them. I miss where they came from—it’s a place I’ve found is no longer there.

The Hell of Beautiful Interfaces

The internet is perhaps the most potent and active delivery system in history for the thesis “capitalism will obliterate everything you know and love”—online it happens in real time. Considering the average website is less than ten years old, that old warning from your parents that says to “be careful what you post online because it’ll be there forever” is like the story your dad told you about chocolate milk coming from brown cows, a well-meant farce. On the contrary, librarians and archivists have implored us for years to be wary of the impermanence of digital media; when a website, especially one that invites mass participation, goes offline or executes a huge dump of its data and resources, it’s as if a smallish Library of Alexandria has been burned to the ground. Except unlike the burning of such a library, when a website folds, the ensuing commentary from tech blogs asks only why the company folded, or why a startup wasn’t profitable. Ignored is the scope and species of the lost material, or what it might have meant to the scant few who are left to salvage the digital wreck.

The reason the tech literati don’t wring their hands more is obvious: the artifacts of internet life are personal—that is, not professionally or historically notable—and therefore worthless. The persistent erasure of what are essentially frozen experiences, snapshots of our lives, nakedly demonstrates how tech monopolies value the human commonality and user experience so loftily promoted in their branding—they don’t. And this is especially true in an era where involuntary data mining, as opposed to voluntary participation, is king.

Of course, these same writers have devoted several books to the history and culture of what Lovink identifies as the “scientific period” of the web, the one populated exclusively by elite scientists, researchers, and geeks, and given over to the BBS days of early computing, before graphical user interfaces and web browsers made the net accessible to the lowly amateur. And countless hagiographies and histories have been written about the technology of the internet and its “inventors” hailing from the FAANGs (Facebook, Apple, Amazon, Netflix, and Google). But the users of those technologies and services can only be found in the data point or the footnote, transformed into an anonymous bleating mass a world below the visionaries who built the platforms that now alchemize our consumer preferences into chunks of fool’s gold. Meanwhile, the genuine experiences of users are ignored, despite the fact that the internet has always been deeply and irrevocably personal.

by Kate Wagner, The Baffler |  Read more:
Image: Nichole Shinn
[ed. See also: Tumblr.]