Friday, February 1, 2019

McKinsey & Company: Capital's Willing Executioners

To those convinced that a secretive cabal controls the world, the usual suspects are Illuminati, Lizard People, or “globalists.” They are wrong, naturally. There is no secret society shaping every major decision and determining the direction of human history. There is, however, McKinsey & Company.

The biggest, oldest, most influential, and most prestigious of the “Big Three” management consulting firms, McKinsey has played an outsized role in creating the world we occupy today. In its 90+ year history, McKinsey has been a whisperer to presidents and CEOs. McKinsey serves more than 2,000 institutions, including 90 of the top 100 corporations worldwide. It has acted as a catalyst and accelerant to every trend in the world economy: firm consolidation, the rise of advertising, runaway executive compensation, globalization, automation, and corporate restructuring and strategy.

I came into my job as a McKinsey consultant hoping to change the world from the inside, believing that the best way to make progress is through influencing those who control the levers of power. Instead of being a force for good, I found myself party to the most damaging forces affecting the world: the resurgence of authoritarianism and the continued creep of markets into all parts of life.

Your views of McKinsey’s impact on the world will be largely determined by your views on capitalism’s impact on the world, for few firms have made a greater impact on the prevailing economic system. If you believe, as I once did, that capitalism is the least bad system devised so far, that its worst excesses can be reined in through effective regulation, that it has been the largest engine for human progress in human history, then McKinsey is a Good Thing. As missionaries for capital, it has helped spread the Good Word far and wide, making the world more productive and efficient as a result.

If, however, you believe that, whatever capitalism’s role in history, its continued practice poses an existential threat to governments, the biosphere, and poor people the world over, then the firm’s role is that of a co-conspirator to a crime in which we are all victims. McKinsey is capitalism distilled. It is global, mobile, flexible, and unabashedly pro-market and pro-management. The firm has an enormous stake in things continuing more or less as they are. Working for all sides, McKinsey’s only allegiance is to capital. As capital’s most effective messenger, McKinsey has done direct harm to the world in ways that, thanks to its lack of final decision-making power, are hard to measure and, thanks to its intense secrecy, are hard to know. The firm’s willingness to work with despotic governments and corrupt business empires is the logical conclusion of seeking profit at all costs. Its advocacy of the primacy of the market has made governments more like businesses and businesses more like vampires. By claiming that they solve the world’s hardest problems, McKinsey shrinks the solution space to only those that preserve the status quo. And it is through this claim that the firm attracts thousands of “the best and the brightest” away from careers that actually serve the public.

“The firm does execution, not policy.” I remember the phrase vividly. We were on a conference call with the entire client-service team, including senior leadership. Trump had just begun his term, and the direction of our client, a federal agency, had markedly but predictably shifted. Our team of mostly young do-gooders were concerned about the role we were playing to enable this shift. We were up-in-arms! Well, as up-in-arms as overachieving Ivy League graduates get. To quell dissent, the leader reassured us: We only do execution, not policy.

This categorical claim was meant to assuage our fears. We weren’t the ones steering the ship towards the cliffs, we were merely tasked with keeping the ship afloat until it reached its destination.

But politics touches all things. When the direction of an agency is set by the president, helping execute on that direction means participating in politics. Had McKinsey been as global in the 1940s, the “no policy” line of reasoning would not have prohibited them from helping Bayer optimize its production of Zyklon B, adding a grim double meaning to the partner’s promise to only focus on execution.

How did things turn out this way? McKinsey consultants gave 27 times more money to Hillary Clinton’s campaign than to Donald Trump’s. The members of my team attended the Women’s March while serving an agency shaped by the man they marched against. The firm hires from top universities and many of its consultants have graduate degrees, both strong predictors of liberal political tendencies. McKinsey is at the top of its field, affording it the unique opportunity to turn down lucrative work that other firms cannot. The firm’s 14 values serve as a gold standard for professional services firms and are actually discussed and largely adhered to.

The best explanation is structural. McKinsey’s governing model, when compared to other firms of its size and age, is anarchy. The Managing Director (CEO equivalent) has surprisingly little ability to control who the firm serves (said a partner about the Managing Director, “you are definitely not in charge”). McKinsey remains the world’s largest partnership, and partners rule. The general rule of thumb is that if a partner can staff a team, the firm will do the work. If associates don’t want to work with a tobacco company or a defense contractor, they don’t have to. As a result, only a small portion of the consultants need to buy into a client relationship for McKinsey to do work with them. What this means in practice is that the firm doesn’t work with North Korea, but that’s about it.

McKinsey has grown to the point that it is taking on work that prior incarnations of the firm would have turned down due to the political risk involved. To keep lavishing its partners with multimillion dollar annual compensation packages, the firm needs to sustain double digits year over year growth. In a world that’s been thoroughly McKinseyfied, this requires a loosening of standards. With its fingers in more pots than ever, McKinsey continues to be at the epicenter of world-shaping events.

by Anonymous, Current Affairs |  Read more:
Image: Mike Freiheit
[ed. See also: Quiz: Could You Be a Management Consultant?]