Tuesday, August 25, 2020

Clothing As Platform

Long before the Covid-19 pandemic halted fashion shows and shuttered malls, the harsh realities of the fashion industry’s race-to-the-bottom production practices were becoming all too clear: unsustainable for the environment and lethally dangerous for textile producers and garment workers. Yet despite news stories of dangerous working conditions and tragedies such as the Rana Plaza factory collapse, tons of garments continued to enter the market, resulting in record amounts of textile waste. In fact, according to the EPA, Americans buried 10.5 million tons of clothing in landfills each year. And it’s not just the mass-market H&Ms and Zaras of the retail world who are implicated; the luxury segment of the market is flooded with unwanted products too: Burberry was discovered to have burned £90 million worth of unsold stock over a five-year period rather than see it devalue its brand image in discount stores.

In tandem, responsible retail alternatives have also boomed, and America’s bloated clothes retail sector has led to a burgeoning resale market. Fueled by online opportunities for peer-to-peer commerce, companies such as Thredup (which bills itself as the largest online consignment and thrift store), Depop, and Vestiaire Collective have multiplied — so much so that according to a 2020 report, the resale market is estimated to grow 21 times faster than that of regular apparel, with the secondhand market reaching a projected value of $51 billion within five years. Add to this the luxury-rental options (Rent the Runway) as well as monthly rental subscriptions (such as Le Tote for bags and Armoire for designer fashion) and it becomes clear that clothes have begun to circulate beyond the traditional control of luxury-fashion conglomerates.

Unsurprisingly, traditional fashion brands perceive these new distribution models as a threat, jeopardizing revenue and their well-honed prestige, cachet, and financial value. In an attempt regain monopoly over the sale of their goods, some have made efforts to discredit non-affiliated resale. (...)

In addition, some luxury brands have started adding surveillance to their arsenal, turning to blockchains to undermine the emergence of secondary markets in a way that pays lip service to sustainability and labor ethics concerns. LVMH launched Aura in 2019, a blockchain-enabled platform for authenticating products from the Louis Vuitton, Christian Dior, Marc Jacobs, and Fenty brands, among others. Meanwhile, fashion label Stella McCartney began a transparency and data-monitoring partnership with Google for tracking garment provenance, discouraging fakes and promising to ensure the ethical integrity of supply chains. Elsewhere, a host of fashion blockchain startups, including Loomia, Vechain, and Faizod, have emerged, offering tracking technologies to assuage customer concerns over poor labor conditions and manufacturing-related pollution by providing transparency on precisely where products are made and by which subcontractors.

However, as promising as these technologies may be for holding a mirror to the industry’s production methods, their impact on consumers won’t simply be to reassure them. When it comes to garments, surveillance isn’t simply a matter of placing the supply chain under new scrutiny. Companies such as Arianee, Dentsu and Evrythng also aim to track clothes on consumers’ bodies and in their closets. At the forefront of this trend is Eon, which with backing from Microsoft and buy-in from mainstream fashion brands such as H&M and Target, has begun rolling out the embedding of small, unobtrusive RFID tags — currently used for everything from tracking inventory to runners on a marathon course — in garments designed to transmit data without human intervention.

Eon’s primary stated goal sits squarely within the realm of sustainability: It wants to help implement a global digital-identity protocol so the information from everybody who touches or owns the product is uploaded in a standardized way, potentially encouraging better labor practices through transparency and increased rental and resale opportunities. Tracking sensors (along with apps developed to make use of them) could feasibly be used to extend the life of a garment, ensuring its provenance and making it a better long-term investment, encouraging resale, and allowing for proper recycling.

But its technology would also connect products and their wearers to the internet of things. According to the future depicted by Eon and its partners, garments would become datafied brand assets administering access to surveillance-enabled services, benefits, and experiences. The people who put on these clothes would become “users” rather than wearers. In some respects, this would simply extend some of the functionality of niche wearables to garments in general. Think: swimsuits able to detect UV light and prevent overexposure to the sun, yoga pants that prompt the wearer to hold the right pose, socks that monitor for disease risks, and fitness trackers embedded into sports shirts. At the same time, it would extend the symbolic functions of clothing to one’s online networks, offering consumers the potential cultural capital and social currency of having one’s outfit and location broadcast automatically to their social circle and beyond. Digital identity tags would also allow consumers to purchase physical and augmented-reality products simultaneously: i.e. the owner of a pair of Nike Cryptokicks could wear them on the street and as an avatar in a video game.

These benefits, such as they are, pale in comparison to what companies stand to gain from implementing ubiquitous fashion surveillance. As described by consultant Chris Grantham, this “new dynamic channel for marketing … and even new customer acquisition” would afford “seamless and personalized marketing strategies,” “continued conversation with the consumer post-sale,” “new business models such as subscription, rental and second-market offerings,” and even “tailored shopping/outfit planning services effectively incentivizing customers to share their data.” Simply put, clothes would become a digital platform for engaging consumers in branded, monetized experiences and tapping them as recurring revenue streams.

It’s unclear what consumers would get from so much “engagement,” other than a constant seep of ads. According to one potential scenario outlined by Eon partners, a running shoe could send a stream of usage data to the manufacturer so that it could notify the consumer when the shoe “nears the end of its life.” In another, sensors would determine when a garment needs repairing and trigger an online auction among competing menders. Finally, according to another, sensors syncing with smart mirrors would offer style advice and personalized advertising. All these open the door to myriad behavioral nudges, frictionless repeat orders, push notifications, and exhortations to update, repurchase, or repair on the manufacturer’s timetable — like a Check Engine light for a garment.

Given these ambitions, mainstream “smart” fashion (as with most things “smart”) appears as little more than an alibi for collecting personal behavioral data — not to mention a form of greenwashed techno-solutionism that ignores the realities of today’s surveillance economy. After all, sensor-laden garments would become part of the economic system described by Shoshana Zuboff as “surveillance capitalism,” or what digital theorist Mark Andrejevic has called the “digital enclosure,” an entanglement of “free” services from the likes of Facebook and Google and household products with networking capabilities, for which access “requires willing submission to increasingly detailed forms of data collection and online monitoring.”

As Zuboff illustrates, even well-intentioned privacy guidelines and “stylized disclosure agreements” don’t entirely protect users— opaque, exploitative terms of service still allow for data sharing and, for example, the monetization of patients’ private information from mobile health apps. Within this greater picture, the assetization of garments puts fashion brands on the same economic path as big tech, employing a monopolistic business rationale Nick Srnicek calls “platform capitalism,” or “ecosystems of goods and services that close off competitors: apps that only work with Android, services that require Facebook logins.” It would be inescapable unless you make your own clothes or remove embedded tags — potentially at a penalty. Using the economic playbook developed by Google, Facebook, Spotify, and Netflix, fashion brands would be poised to leverage users for financial gain, either selling them as audiences to other brands or collecting subscription revenue from them directly. In either case, a conventional material good (clothing) becomes reimagined as a service for which use is contingent upon regular payment, with either data or cash.

by Rachel Huber, Real Life | Read more:
Image: Farah Al Qasimi