Monday, January 11, 2021

The FTC Should Do Its Job

A Simple Thing Biden Can Do to Reset America

“An Extremely Online Riot”

The riot inside Congress last week is going to be with us for a long time, in terms of reaction and policy response. While we can lay responsibility on Donald Trump’s doorstep for inciting the violent behavior, he himself did not participate in the riot itself, nor did he pay for people to come to D.C. to be a part of it. Trump can channel the anger of large numbers of alienated people, but the anger and paranoia exists independently of him, even though he uses this rage for his own purposes. And even when Trump is gone, these angry people will remain in our society.

So who are they? Some are opportunists who flew private jets to D.C. to break windows, others are far-right racists flying Confederate flags, and a few are just normal Republican activists and officeholders choosing to indulge an anti-democratic violent fantasy. But many in what CNN’s Brian Stelter called an Extremely Online riot are middle or lower middle class people who found their way to radicalism through social media. The one who has been profiled in depth is Ashli Babbitt, a woman who died from a gunshot wound as she tried to climb into the Speaker’s lobby. In tracing her life, I think there are some lessons about what we can do to stop the polarization and radicalization of our society. (...)

So here’s the profile of a rioter, a working class person who went overseas eight times in military service, including two combat zones, who then tried her hand at a small business where financial predators and monopolists lurked. She then fell in with conspiratorial social media, and turned into a violent rioter who, like most of the rioters, thought she was defending America by overturning an election.

It’s easy to mock this kind of thinking, to see rioters as losers or racists. And no doubt there’s a strain of deep-seated racial animus that is with us and always will be, but I think ascribing all of it to such an explanation is too simple. Racist or no, Babbitt really was at one point a patriotic American, serving in the military for over half her adult life. More broadly, she’s far from alone in expressing rage at the status quo. There have protests against the existing social order for almost a decade, starting with the Tea Party, Occupy Wall Street, and then Black Lives Matter in 2014 and accelerating into protests and riots earlier this year. I’ve written about the relationship between unrest and corporate power in the context of those protests, a sense of alienation that normal political channels, that politics itself is not a realistic path for addressing social problems. (...)

There are two paths in a representative democracy if we have a large group who lives in a cult-like artificial world of misinformation, and many more who rightly or wrongly don’t trust any political institution. We can try to strip these people of representation and political power; that is the guiding idea behind removing Trump, as well as a whole host of conservatives, off of Silicon Valley platforms that have become essential to modern society. Removing these people is a choice to not have a society, to pretend that we can put these people into a closet somewhere and ignore them.

The alternative is less dramatic. We can take on the legal framework behind social media so these products aren’t addictive and radicalizing. As I’ve written, there are legal immunities and policy choices that allow Facebook to profit in especially toxic ways through compiling detailed user profiles and targeting them with ads. If we change how social media companies make money, we can change how these services operate to make them socially beneficial instead of engines of radicalization.

More broadly, we can try to rebuild our institutions so everyone has a stake in society again, and end the systemic cheating in our commerce that strips people of community. Just saying ‘trust our institutions’ won’t work, at least not until we make those institutions trustworthy. (...)

The Problem Lies in Policy

If we recognize that a major short-term cause in creating this paranoid cult is social media models based on addiction, monopolization and surveillance, and a long-term cause is systemic cheating in our economy and culture, we can break down our problems in manageable chunks. These problems originate from laws and regulations guiding commerce.

And that’s why I think the solution lies in part at the agency set up to regulate commerce - the Federal Trade Commission. The FTC is a potentially economy-reshaping institution. It has broad jurisdiction over privacy, consumer protection, and antitrust laws, meaning it can reorient how virtually every corporation in the country functions. It can write rules against ‘unfair methods of competition,’ which can include prohibiting anything from discriminatory pricing in industrial gas markets to addictive or deceptive user interfaces to certain kinds of targeted ads. As a small example, the commission took action earlier this year against corporations engaging in ‘merchant cash advances,’ precisely the predatory lending that trapped Babbitt.

by Matt Stoller, BIG |  Read more:
Image: uncredited