A few common complaints of couples include he/she doesn’t listen to me, we don’t communicate well, and I don’t feel heard. Most relationships will eventually have issues that need to be discussed. These issues may be big or small. Learning how to listen well and to communicate well involves learning some basic communication skills. Effective communication skills can help a couple navigate through difficult topics that may be hard to discuss.
The Ground Rules below are meant to give you tools to help your communication with one another.
Speaker Rule #1: Pick the right time
While there is no perfect time to raise a difficult issue, some times are more appropriate than others. Use care in determining what those times may be. Try to pick a time when you and your partner are free of other distractions. This time should be when both you and your partner can approach it positively and give your full attention. For example, this time is likely not during a favorite TV show, immediately upon coming home from work, or during another scheduled activity. As the speaker, you can initiate the discussion by gauging what the most appropriate time may be or simply asking your partner when a good time to discuss an important issue is.
Speaker Rule #2: How You Start is How You’ll Finish
The way in which the speaker raises an issue is often a big predictor of how the discussion will go. If you begin the conversation in a harsh way by attacking or blaming your partner, you are likely to have an angry discussion. It is important to avoid creating an environment where the listener feels they need to defend themselves rather than simply discuss. In these cases, your message is not being heard because the listener is too busy defending themselves. Softening the way you begin the conversation with a calm, positive approach will increase the likelihood that your communication will be viewed as non-threatening. A non-threatening or safe communication environment will make the discussion seem worth participating in to the listener. Think of it as a “soft-beginning” where your words and tone are free of criticism or attack. Here are examples of harsh and soft beginnings.
Harsh Beginning—“You didn’t put gas in the car and I was late for work this morning.”
Soft Beginning—“I appreciate it when you put gas in my car, but when you can’t do that for me, let me know so I can make time to stop before work.”
Speaker Rule #3: Speak for Yourself
Stick to talking about how you, the speaker, feels. Also, describe the issue at hand for you, rather than stating what you may assume, think or observe to be the problem with your partner. Use the words “I” and “me” to describe things from your point of view. Beginning a conversation with “you” statements, can feel like an attack or attempt to blame the listener. Let’s use the issue of housework as an example:
“I” statement—I get frustrated when I come home from work and the kitchen is messy. This statement conveys a feeling of frustration about a messy house.
“You” statement—You don’t ever clean up after yourself. What have you been doing all day? This statement assigns blame on the listener for the messy house and attacks the listener by implying that they are lazy.
The Ground Rules below are meant to give you tools to help your communication with one another.
Speaker Rule #1: Pick the right time
While there is no perfect time to raise a difficult issue, some times are more appropriate than others. Use care in determining what those times may be. Try to pick a time when you and your partner are free of other distractions. This time should be when both you and your partner can approach it positively and give your full attention. For example, this time is likely not during a favorite TV show, immediately upon coming home from work, or during another scheduled activity. As the speaker, you can initiate the discussion by gauging what the most appropriate time may be or simply asking your partner when a good time to discuss an important issue is.
Speaker Rule #2: How You Start is How You’ll Finish
The way in which the speaker raises an issue is often a big predictor of how the discussion will go. If you begin the conversation in a harsh way by attacking or blaming your partner, you are likely to have an angry discussion. It is important to avoid creating an environment where the listener feels they need to defend themselves rather than simply discuss. In these cases, your message is not being heard because the listener is too busy defending themselves. Softening the way you begin the conversation with a calm, positive approach will increase the likelihood that your communication will be viewed as non-threatening. A non-threatening or safe communication environment will make the discussion seem worth participating in to the listener. Think of it as a “soft-beginning” where your words and tone are free of criticism or attack. Here are examples of harsh and soft beginnings.
Harsh Beginning—“You didn’t put gas in the car and I was late for work this morning.”
Soft Beginning—“I appreciate it when you put gas in my car, but when you can’t do that for me, let me know so I can make time to stop before work.”
Speaker Rule #3: Speak for Yourself
Stick to talking about how you, the speaker, feels. Also, describe the issue at hand for you, rather than stating what you may assume, think or observe to be the problem with your partner. Use the words “I” and “me” to describe things from your point of view. Beginning a conversation with “you” statements, can feel like an attack or attempt to blame the listener. Let’s use the issue of housework as an example:
“I” statement—I get frustrated when I come home from work and the kitchen is messy. This statement conveys a feeling of frustration about a messy house.
“You” statement—You don’t ever clean up after yourself. What have you been doing all day? This statement assigns blame on the listener for the messy house and attacks the listener by implying that they are lazy.













