Given our reality, it would be helpful to think of Amazon, Google, Facebook, and Twitter as the new “utilities” of the modern era. Today the idea of “public utility” conjures images of rate regulation and electric utility bureaucracies. But for Progressive Era reformers, public utility was a broad concept that, at its heart, was about creating regulations to ensure adequate checks and balances on private actors who had come to control the basic necessities of life, from telecommunications to transit to water. This historical tradition helps us identify what kinds of private power are especially troubling. The problem, ultimately, is not just raw “bigness,” or market capitalization. Rather, the central concern is about
private control over infrastructure.
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