But using artificial intelligence to answer your pressing money questions also carries hidden dangers. I’m a finance professor who has been closely watching the spread of AI into personal finance, and I recently warned that AI is riskiest when it sounds most confident. I advised readers to bring in a human professional for high-stakes financial decisions. [...]
The skill lies in using AI well. Here are some simple guidelines to get accurate and actionable answers when you engage with a chatbot: [...]
Five habits that make AI safer
Once the list of questions is set, here are some precautions to take once you engage with a chatbot.
Make it ask you questions first. Open with, “Before you advise me, ask me the questions a good financial planner would ask.” Generic answers come from under-specified questions, and you learn which details will actually produce a more useful outcome.
Ask it to argue against itself. After any recommendation, reply: “Give me the strongest case against this, and the situations where it would be wrong for me.” If it can’t engage in response, that’s a sign the bot is entering a more dangerous mode. This one precaution does more than any other to signal for you to be careful.
Make it show its assumptions. If the bot projects that your savings will grow to an impressive number, ask what assumption it made and what would change it. You’ll learn that it assumes steady returns every year, no missed contributions and no fees. That means the projection is just information, not a promise.
Verify the facts. Contribution limits, tax brackets and deadlines all change, and this is exactly where AI can be subtly out of date. Check the IRS or the Social Security Administration directly. If one number drives your decision, don’t take it on a chatbot’s word.
Never share identifying details. Don’t offer account information, Social Security numbers or logins. Describe your situation in general terms. Good advice doesn’t require handing over data that can be used against you.
Once the list of questions is set, here are some precautions to take once you engage with a chatbot.
Make it ask you questions first. Open with, “Before you advise me, ask me the questions a good financial planner would ask.” Generic answers come from under-specified questions, and you learn which details will actually produce a more useful outcome.
Ask it to argue against itself. After any recommendation, reply: “Give me the strongest case against this, and the situations where it would be wrong for me.” If it can’t engage in response, that’s a sign the bot is entering a more dangerous mode. This one precaution does more than any other to signal for you to be careful.
Make it show its assumptions. If the bot projects that your savings will grow to an impressive number, ask what assumption it made and what would change it. You’ll learn that it assumes steady returns every year, no missed contributions and no fees. That means the projection is just information, not a promise.
Verify the facts. Contribution limits, tax brackets and deadlines all change, and this is exactly where AI can be subtly out of date. Check the IRS or the Social Security Administration directly. If one number drives your decision, don’t take it on a chatbot’s word.
Never share identifying details. Don’t offer account information, Social Security numbers or logins. Describe your situation in general terms. Good advice doesn’t require handing over data that can be used against you.
by Pawan Jain, The Conversation | Read more:
Image: Badhan Ganesh on Unsplash, CC BY
